Mander Shopping Centre

3No high-level difficult access glazing replacement, façade and roof clean at this Midlands Shopping Centre.
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Mander Shopping Centre

Project Details

Access Method
Project Duration

Executive Summary 

This case study covers the delivery of replacement high-level shopping centre atrium defective DGU glass replacements, a Health and Safety glazing survey and report, 3No high-level difficult access glazing replacement, façade and roof clean at this Midlands Shopping Centre delivered by Glazing Refurbishment Ltd. 

Glazing Refurbishment is proud to support our country’s many shopping centres including some of the high streets most well-known brands. This program was a fantastic example of the challenges we can overcome with operational mobilisation and refurbishment while delivering this project safely, timely, and securely fulfilling our clients' needs and expectations. 

The Shopping Centre 

The Mander Centre is a major shopping centre in Wolverhampton City Centre. The Centre first opened its doors in 1968 and is now home to over 100 stores and services. 

This popular centre attracts over one million shoppers every year. 

Given the scale and importance of this prestigious building it required our specialist team at Glazing Refurbishment's Midlands Division to complete these large external roof glazing replacements, while also working alongside the pressures and challenges of keeping to the general operations of this busy and prestigious establishment. 

At Glazing Refurbishment, we are used to the challenges of working at many top industrial and commercial sites throughout the United Kingdom. 

We consider ourselves experts in installing, repairing, and replacing defective difficult access glazing having installed many over our 30 years in business offering an extensive range of services and solutions to suit all your requirements. 

GLRE Case Study | Mander Shopping Centre
GLRE Case Study | Mander Shopping Centre
GLRE Case Study | Mander Shopping Centre
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External 3No oversized failed Glazed Replacements 

Glazing Refurbishment was required to replace 3No defective DGU’s roof glazed units located at various points on the main shopping centre roof location at this prestigious Midlands shopping centre. 

This was particularly challenging as the removal and replacements of the damaged glazing presented our team not only with all the logistical operations necessary to get all materials to the site the difficult access to the roof area elevation that required the glazing to be moved carefully with our specialist external access equipment and our team of Glazing Technicians. 

Following on from an initial survey including Health and Safety glazing inspection, Glazing Refurbishment was appointed to complete the necessary refurbishment works to the Overhead Roof Glazing at this commercial site to return it to a serviceable condition. 

A bespoke glass atrium in a central City location required the use of our specialist team to conduct the replacement of a defective DGU’S above a busy central courtyard. 

To support the shopping centre operations the works was conducted out of hours to minimise any disruption. 

Our access specialists planned a method to reach the difficult location which involved a combination of internal MEWP, Abseil Technicians, and a mobile tower crane. To allow the operation to go ahead. 

After all repair works were completed, the GR team commenced with a full clean of the rooflights and roof area to finalise the works. 

Glazing Refurbishment provided the necessary program detail, method statement and risk assessments, alongside the complete removal, procurement, and replacement work.

Glazing Survey and Report 

As part of the project scope, we were required to build a comprehensive and competitive quote for all works. Involved in this was the allocation of surveying team members for report production, gridwork drawings, glazing and façade inspections. On top of this, a written report was produced, which included: 

  • Quantification of all defective/unsound glass and components 
  • Detailed site-specific health and safety assessments and implications. 
  • Budgeted proposals for remedial operations. 
  • Detailed RAMS 
  • Allocated Project Manager 

Our clients required our IRATA Level 3 specialist abseil technicians to support the removal and disposal of all the pre-existing damaged glazing panels and site generated waste throughout the works. 

Our team was required to use rope access to the external elevations to support our ground team with the replacements. 

All work was then finalised with a clear down of the working area. 

The fully inclusive fixed price quotation included all access and consumables required for completion. 

GLRE Case Study | Mander Shopping Centre
GLRE Case Study | Mander Shopping Centre
GLRE Case Study | Mander Shopping Centre
No items found.


Glazing Refurbishment was able to bring together and deliver a scope of works that satisfied our customer requirements and expectations and fit well within the budget constraints that are often faced on such large and complicated jobs. This work fits in with our growing infrastructure of specialist services more information which can be found on the GR website. 

GR’s IRATA trained technicians were deployed on such a significant portion of the work due to the height and difficult access of the project. Following IRATA's safe rope access system method meant that all glass replacements, inspection, and finishing work could be included in this bespoke solution without adding any inconvenience to our long term valued clients. 


We have successfully maintained and repaired the glazing at many high-profile businesses and facilities throughout the UK for the past twenty-eight years. 

Some of our most challenging projects come in all shapes and sizes. While some are the standard jobs we complete every week, others are more challenging and complex. These challenging projects are the ones that use a lot of time and resources, and really push business resources you to the limit. For these reasons, many companies avoid them, instead preferring to focus on easier projects. 

At Glazing Refurbishment, we love a challenge. We believe in taking on projects that inspire us; the ones you can’t stop thinking about even when you’re finished for the day. It’s not that we need extra motivation far from it but we’re at our best when we’re put under pressure by a demanding yet energising project. 

It’s not just the inspiration that draws us to these projects, though. Over the years, we’ve recognised the many additional benefits that come with successfully completing demanding jobs. 

Mander Shopping Centre

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