Bank of America

Government Buildings
6 high-level DGU replacements, façade and roof clean at the UK headquarters of the Bank of America.
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Bank of America

Project Details

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Government Buildings
Project Duration

Executive Summary 

This case study covers the delivery of replacement high-level glass replacements, an architectural glazing survey and report, 6 high-level DGU replacements, façade and roof clean at the UK headquarters of the Bank of America delivered by Glazing Refurbishment Ltd. 

Glazing Refurbishment is proud to support some of the Worlds largest institutions and this program was a fantastic example of the challenges we can overcome with operational mobilisation and refurbishment while delivering this project safely, timely, and securely fulfilling our clients' needs and expectations.

Bank Of America 

Bank of America is an American multinational banking and financial services corporation headquartered in Charlotte, North Carolina. It is the second largest bank holding company in the United States by assets. As of 2013, Bank of America is the 21st largest company in the United States by total revenue. In 2010, Forbes listed Bank of America as the third biggest company in the world. 

Given the scale and importance of this prestigious building it required our specialist team at Glazing Refurbishment's Midlands Division to complete these large external roof glazing replacements, while also working alongside the pressures and challenges of keeping to the general operations of this busy and prestigious banking establishment. 

GLRE Case Study | Bank of America
GLRE Case Study | Bank of America
GLRE Case Study | Bank of America
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Project Scope 

Scope of works was to remove and replace all the identified defective DGU’s refurbish external architectural bar and upgrade the project also require our team skills with feature capping refurbishment. 

6 High-Level Lift Glass Replacements 

One of the most significant aspects of the project scope was the delivery and replacement of 6 defective DGU’s suffering from hermetic seal failure this is common with older installations and is any type of sealing that makes a given object airtight (preventing the passage of air, oxygen, or other gases). There are a few things that can happen when your window seals fail – nothing, condensation, or dirt/grime build-up. 

At Glazing Refurbishment, we are used to the challenges of working at many top industrial and commercial sites throughout the United Kingdom. We consider ourselves experts in installing, repairing, and replacing internal lift shaft glazing having installed many over our 30 years in business offering an extensive range of services and solutions to suit all your requirements.

External 6No failed DGU Glazed Replacements 

Glazing Refurbishment was required to replace 6 specialist glass panels on the main roof location at various points throughout this prestigious building. This was particularly challenging as the removal and replacements of the damaged glazing presented our team not only with all the logistical operations necessary to get all materials to the site the difficult access to the roof area elevation that required the glazing to be moved carefully with our specialist external access equipment and our team of Glazing Technicians. 

Following on from an initial survey and glazing inspection, Glazing Refurbishment was appointed to complete the necessary refurbishment works to the Overhead Glazing at this commercial site to return it to a serviceable condition. 

Due to the scale of works, this contract was completed over several phases. 

  • Phase 1 and 2 was the necessary refurbishment works to the site’s main large atrium. During phase 1 and 2, access was sought via glazing ladders and our specialist roof access system by our high-level operatives. 
  • Phase 3 consisted of replacing the damaged transoms to the sites medium atrium. Access for these works were via scaffold tower, utilising our PASMA operatives and our specialist roof access system. 
  • Phase 4 was service works as a result of the inspection to the medium atrium over a café seating area. Due to the nature of this atrium, access was via our IRATA Rope Access Technicians. 

After all repair works were completed, the GR team commenced with a full clean of the rooflights and roof area to finalise the works. 

Glazing Refurbishment provided the necessary program detail, method statement and risk assessments, alongside the complete removal, procurement, and replacement work. 

Glazing Survey and Report 

As part of the project scope, we were required to build a comprehensive and competitive quote for all works. Involved in this was the allocation of surveying team members for report production, gridwork drawings, glazing and façade inspections. On top of this, a written report was produced, which included: 

  • Quantification of all defective/unsound glass and components 
  • Detailed site-specific health and safety assessments and implications. 
  • Budgeted proposals for remedial operations. 
  • Detailed RAMS 
  • Allocated Project Manager 

Our clients required our IRATA Level 3 specialist abseil technicians to support the removal and disposal of all the pre-existing damaged glazing panels and site generated waste throughout the works. Our team was required to use rope access to the external elevations to support our ground team with the replacements. All work was then finalised with a clear down of the working area. The job price included all access and consumables required for completion. 

GLRE Case Study | Bank of America
GLRE Case Study | Bank of America
GLRE Case Study | Bank of America
No items found.


Glazing Refurbishment was able to bring together and deliver a scope of works that satisfied our customer requirements and expectations and fit well within the budget constraints that are often faced on such large and complicated jobs. This work fits in with our growing infrastructure of specialist services more information which can be found on the GR website. 

GR’s IRATA trained technicians were deployed on such a significant portion of the work due to the height and difficult access of the project. Following IRATA's safe rope access system method meant that all glass replacements, inspection, and finishing work could be included in this bespoke solution without adding any inconvenience to our long term valued clients. 


We have successfully maintained and repaired the glazing at many high-profile businesses and facilities throughout the UK for the past twenty-eight years. 

Some of our most challenging projects come in all shapes and sizes. While some are the standard jobs we complete every week, others are more challenging and complex. These challenging projects are the ones that use a lot of time and resources, and really push business resources you to the limit. For these reasons, many companies avoid them, instead preferring to focus on easier projects. 

At Glazing Refurbishment, we love a challenge. We believe in taking on projects that inspire us; the ones you can’t stop thinking about even when you’re finished for the day. It’s not that we need extra motivation far from it but we’re at our best when we’re put under pressure by a demanding yet energising project. 

It’s not just the inspiration that draws us to these projects, though. Over the years, we’ve recognised the many additional benefits that come with successfully completing demanding jobs. 

Need the help of an experienced team on a project similar to this?

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